1. AC Question's Avatar
    I have taken my phone in twice because my phone overheats and battery drains quickly. They have sent it off to be checked and found nothing wrong with it, but it is still doing it. It can drain 30% off battery in 1 hour without me even going on it and it also gets very hot. I don't want to buy a new phone because I like this phone except for when it does this. Anyone know why??
    10-31-2014 09:19 PM
  2. Rukbat's Avatar
    It's probably either an app doing it or a faulty component in the phone or a faulty battery.

    Where is it overheating? On the battery or somewhere else?

    Look at your battery usage (Settings/General/Battery). Tap the graph at the top and see, on the next page, what's using most of the battery.

    When we know those things, maybe we can help you more.
    10-31-2014 09:26 PM
  3. Golfdriver97's Avatar
    Welcome to the forums.

    Edit: Rukbat was faster.
    10-31-2014 09:26 PM

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