1. AC Question's Avatar
    I downloaded the latest version of Sync manager. My computer run on Windows 8.1. The Sync manager says 'no phone connected' despite it being connected. The Computer is detecting and showing the Desire 616 and allows access as a media device.
    10-31-2014 11:02 PM
  2. Golfdriver97's Avatar
    Welcome to the forums. Have you tried downloading and installing updated HTC drivers?
    10-31-2014 11:06 PM

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