1. AC Question's Avatar
    its a new fone i have got it connected to wifi and have add a new google account i have took off the google account and put it back on but it is still not working my mob is a huawei ascend Y530 telstra
    11-01-2014 11:20 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen on wi-fi and mobile data? If only on wi-fi, have you tried other wi-fi networks?

    Try going to Settings>Apps>All, select Google Play Store, and Force Stop, then Clear Cache/Clear Data. Do the same for Download Manager.
    11-03-2014 01:38 AM

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