Why am I unable to personalize ringtones for family and friends?

[AC Question]

i am unable to personalised ringtone for family and friends like i had with HTC desire x

Hi i am using moto g 2 , which i got on 30th oct 2014 , i am unable to personalised ringtone for family and friends like i had with HTC desire x.
i have checked all the options however unable to do but two of my friends have same moto g 2 and they are able to do it

 

[B. Diddy]

Re: i am unable to personalised ringtone for family and friends like i had with HTC desire x

Welcome to Android Central! In the People/Contacts app, select a contact, then tap Menu. Do you get a "Set Ringtone" option there?