1. AC Question's Avatar
    forgot my PIN for screen lock. Tried device manager and locked with new password. I enter the password on the phone ad keep getting wrong password' message what am i doing wrong?
    11-02-2014 08:41 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is the phone connected to the web? It probably needs a valid web connection for Android Device Manager to communicate that password change.

    Ultimately, you may need to bring it to the store you bought it from and ask them for assistance.
    11-02-2014 09:56 PM

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