Why isn't my screen working on my Droid Turbo?

[AC Question]

Screen wont work (Droid Turbo)

The screen wont turn on, even if i hold down power button. All of the bottom three buttons are staying lit. no vibrations what so ever. Tried plugging it in, no luck. Ive had the phone for 2 days. Any suggestions?

 

[B. Diddy]

Re: Screen wont work (Droid Turbo)

Welcome to Android Central! Press and hold the Power button for about 15 seconds until it forces the phone to power off. Wait a couple of seconds, then press and hold Power again, and see if it turns on normally. If it doesn't, bring the phone back to the store--it's most likely defective.