A
AC Question
Samsung S4 Battery Problem
Hi
I have a samsung s3 which I got an upgrade to the S4, so I sold the S3 but before I sent it to the buyer I done a factory reset. Im not sure if this caused it but afterwards the phone does not charge.
When the charger is plugged in there is no response at all. I tried the battery with the charger in a friends phone and it charges fine. I still thought it was the battery so I got this replaced and the phone switched on and the charger worked when I plugged it in the charge sign came on and it did charge the battery.
I sent it to the person who bought the phone and on arrival they had the same issue as me when the battery dies the phone does not switch on or respond when the charger is plugged in, however the person bought a new battery and the phone again charged fine until the battery died and then it does not charge? The person has sent the phone back to me.
I have done the home button, volume up and power button to clear cache and factory reset as well as tried various chargers and also tried charging from a computer and my car all had no response.
Has anyone any suggestions either what could be causing it or how to fix it.
Thanks
Hi
I have a samsung s3 which I got an upgrade to the S4, so I sold the S3 but before I sent it to the buyer I done a factory reset. Im not sure if this caused it but afterwards the phone does not charge.
When the charger is plugged in there is no response at all. I tried the battery with the charger in a friends phone and it charges fine. I still thought it was the battery so I got this replaced and the phone switched on and the charger worked when I plugged it in the charge sign came on and it did charge the battery.
I sent it to the person who bought the phone and on arrival they had the same issue as me when the battery dies the phone does not switch on or respond when the charger is plugged in, however the person bought a new battery and the phone again charged fine until the battery died and then it does not charge? The person has sent the phone back to me.
I have done the home button, volume up and power button to clear cache and factory reset as well as tried various chargers and also tried charging from a computer and my car all had no response.
Has anyone any suggestions either what could be causing it or how to fix it.
Thanks