1. AC Question's Avatar
    hello

    I have a broken screen on my HP windows 7 laptop. someone told me that I was able to retrieve my photos using a usb flash drive. well I connected the laptop with a monitor and I cannot access anything.
    11-03-2014 03:54 PM
  2. KCAndroid1's Avatar
    How did you connect the monitor? If the laptop works fine except for the screen, I would try an HDMI cable to a TV, then press whichever F button changes screens. Then you ought to be able to copy photos or files in the usual way, to a USB drive or, better yet, to a cloud backup before the next inevitable equipment failure.
    11-03-2014 08:14 PM
  3. Rukbat's Avatar
    Even with the monitor, you have to press the F-key that changes screens, although by default the monitor should see the same thing as the laptop's screen.

    Is the screen physically broken (like cracked)? Or is it just dark, which might indicate that the video circuit in the laptop is bad, and no monitor, TV set or anything else plugged into it is going to get anything.
    11-03-2014 10:51 PM

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