1. michellewoz's Avatar
    II lost all sound after accident update and my batt icon is now white. I tried *#0*#, wiped cache and fact reset. Nothing helped. If i plug in headphones i just hear white noise. I have sam gal s3 and currently android 4.4.2. I am not very smart about this stuff. Can someone help me? I
    11-05-2014 12:51 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! What do you mean an accidental update? Are you rooted?
    11-05-2014 02:24 AM
  3. michellewoz's Avatar
    I have no idea what rooted means. I took my phone out of my pocket and it said something bout updating 50 of 103. Since then i have no sound and my icons are all white now instead of green. I don't know what to do now. I did the *#0*#0 PUSH SPEAKER and nothing happens. I went to backup and reset still nothing. Same with wipe cache. Can u help me?
    11-05-2014 03:08 AM
  4. B. Diddy's Avatar
    It sounds like the phone updated to KitKat, but that shouldn't have knocked the sound out. If you already did a system cache partition wipe as well as a factory data reset, I'm not sure what else to try. You wiped the cache this way, right? [Guide] Rebooting into Recovery Mode for the Galaxy S2, S3, and Tab2.
    11-05-2014 10:28 AM

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