1. AC Question's Avatar
    MY screen is black and the digitizer is crack and i need to get the data off my phone before i send it for repairs i believe so anny suggestions? i have downloaded kies and used find my phone to unlock the screen but cannt set the phone to media transfer mode
    11-05-2014 12:33 PM
  2. Rukbat's Avatar
    If USB debugging is enabled, install adb (you can get it with Mini-SDK) on your computer and manually copy (pull, in adb terms) files from the phone to the computer.

    If not, find a friendly repair shop that will temporarily plug a working screen into your phone, so you can back everything up to an SD card or laptop.

    And, in the future, make it a religion to back up at least once a week. Backing up to a computer and a cloud account isn't paranoia, it's taking care of something valuable - your data.
    11-05-2014 03:38 PM

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