Why isn't my playstore working on my Galaxy 4?

A

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playstore not working galaxy 4

Had to restart factory settings & lost lots of data. Created new gmail account but still wont allow me to access playstore to download WhatsApp etc. Thank you for any help in advance
 

B. Diddy

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Re: playstore not working galaxy 4

Welcome to Android Central! Are you getting an error message? Have you tried installing from the Google Play Store website on your computer browser?