1. AC Question's Avatar
    I have a BWC Smartbook 10 and when I push the power button to open the screen shows Jelly Bean Android 4.1 and the green android with Jelly beans and nothing else happens.. Surely it should open immediately to show desktop and I have no idea what am I doing wrong and what I need to do right?
    11-06-2014 01:26 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! It can be very difficult to troubleshoot these off-brand Android devices. They have a much higher chance of faulty hardware or firmware, which can cause glitches like this. It is also harder to solve them as well, because tech support is minimal. Normally, I'd suggest booting into Recovery Mode and trying to wipe the cache partition or doing a factory reset, but your device is not common enough for there to be useful how-to videos on YouTube. There may not be anything you can do at this point.
    11-06-2014 02:20 AM

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