1. race4life's Avatar
    so i spent an hour and a half (thats not counting the time i spent on my own trying to fix it) with a google tech trying to fix this problem doing everything they cd give me so i decided to make a new google account and boom i cd down load again they are investigating why it wd not work after doing everything they said to do I'm looking forward to hearing back from them... so if you don't mind making a new account save your time and just make a new one and just move everything over, i will update on what they tell me so in future it will be easy
    I am getting this error message now as well and cannot download anything from the app store from my phone or online. If I create a new google account, aren't I going to lose all my contact information?
    11-26-2014 08:49 PM
  2. monsieurms's Avatar
    I am getting this error message now as well and cannot download anything from the app store from my phone or online. If I create a new google account, aren't I going to lose all my contact information?
    I presume there is an import procedure, but my account is tied to SO many things...I'd be really reluctant to do that unless there was literally no choice.
    11-27-2014 10:47 AM
  3. Violeta Rodriguez's Avatar
    I have the same proble from a few hours ago ye tried everything to formatie my tablet and follows the same and to remove play store I came from the factory and that caused me more problems
    11-27-2014 03:20 PM
  4. JesSCorona13's Avatar
    i have the same problem, i just reboot google services and the problem has gone....i'm so happy
    11-27-2014 05:14 PM
  5. Benjamin Moreau's Avatar
    Excuse me, how to reboot google play services?


    UPD: already figured it out.
    Done everything, removed and added google account, even reset the device completely. After that few apps installed, then everything went wrong again.
    11-27-2014 05:22 PM
  6. david007co's Avatar
    Im getting the same error today. It have been 12 hours since it started and it keeps going. I did all the workarounds suggested on the web and nothing fixed it. Im going to add a secondary account and try, but this should be temporary cause my primary account is the one I want for google services.

    11-27-2014 08:47 PM
  7. david007co's Avatar
    It's kind of working for me now. This is what I did:

    -Added a secondary account. As soon as I did it, everything started to update.
    -I tried to download a new app, and it let me do it without problome, and did it with my primary account.

    It seems, that adding another, fixed the primary account.
    11-27-2014 09:03 PM
  8. 1ishworbasnet's Avatar
    I had got similar problem too...
    But i unistalled the google play app and restart my phone.
    Now i can download without facing any error message...
    Hope this may works for you too.
    11-28-2014 01:42 AM
  9. camashaw's Avatar
    I disconnected from my WiFi and it worked immediately. Not sure why...
    12-11-2014 07:12 PM
  10. merlinmanna's Avatar
    Just restarted my phone and was able to dw and install apps again ...
    09-21-2015 05:14 PM
  11. Alex Mrazek's Avatar
    Don't know what happened. But this worked for me: Login in the Google on the PC, go to the Play-store and choose a app there, download it and register for the phone. After that i could download on the phone again.

    But it could seem like that it was actually the same time they fixed the problem...
    Thx a lot mate, it worked for me
    09-21-2015 05:19 PM
  12. Aileen Brown's Avatar
    When trying to make a slot purchase
    11-20-2016 11:57 PM
  13. B. Diddy's Avatar
    Welcome to Android Central! Do you have a question?
    11-21-2016 12:02 AM
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