1. AC Question's Avatar
    Everytime I charge my phone it says that it's charging but it's not I charge it but it won't charge. I need help.
    11-08-2014 11:21 AM
  2. Rukbat's Avatar
    If the phone is using more current than it can draw from the charger (which, if the charger can supply enough current, is fixed by the design of the phone), plugging in the charger while the phone is on just slows the rate of discharge. Turn the phone off and charge it. (That's just how some phones are designed - someone one wasn't thinking.)

    Make sure you're using the original charger and the original cable, though. Motorola doesn't usually mess up like that. If the charger can't supply enough current, or the cable has a bad connection to one of the connectors, or the wire in the cable is too thin, that will happen also.
    11-08-2014 11:53 AM

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