1. Nik Kakolesha's Avatar
    My Note 3 used to recognize an USB external drive and USB mouse; but now it doesn't. all it says is "USB connector connected"; it does not "see" the usb drive, Any suggestion on how to remedy this situation? My name is NIK. Thank you.
    11-09-2014 11:55 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you using an OTG connector? If not, were you able to connect USB devices directly to the device without OTG beforehand?
    11-10-2014 12:31 AM
  3. Rukbat's Avatar
    The "driver" is baked into the kernel. USB storage devices are USB storage devices - they look the same to the computer (or phone in this case).

    It's possible that a) your OTG cable went bad or b) a pin on the microUSB port in the phone worked loose.
    11-10-2014 11:25 AM
  4. Nik Kakolesha's Avatar
    I will check the OTG cable .As for the microUSB port pin in the phone being loose, that I don't know what to do! Any suggestion on how to proceed in such a case?
    11-10-2014 12:42 PM
  5. Rukbat's Avatar
    I haven't taken mine apart far enough yet to determine whether the port is on a separate plug-in board, or it's soldered to the motherboard. If it's soldered directly to the motherboard, unless you have experience repairing tiny PC boards, take it to a shop for repair. (I've done that kind of work but, at 72, I'd pay someone to do it for me. I can see, and I have a good magnifier, but my hands aren't steady enough any longer.) If it's a plug-in board, you can probably replace the board if you're careful.
    11-10-2014 01:00 PM
  6. Nik Kakolesha's Avatar
    Thank you very much Rukbat. I know what you mean; I am not that far off in age from you, 68 to be exact. I will have some young steady hands to look into it.Thanks again.
    11-10-2014 08:29 PM

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