1. cookiemarie1991's Avatar
    hi there i bought a phone of my mate as he needed urgent cash anyway i factory reset the phone erased all data on it. set it up to how i wanted it no theirs no service/limited service i am fed up with at the min. its o2 network tried several sim cards and networks to make this work switching from 4g to 3g, and 2g only way i can access internet service is the wifi what works fine. i just cant receive messages, calls or internet data. where i am networks fine all other phones work ok tryed resetting the phone many of times researched many of things even air plane mode.

    anyone help.
    11-12-2014 11:51 AM
  2. Rukbat's Avatar
    Was it originally on O2 and you're still using it on O2? If not, you'll have to change the APN to the values used by the carrier it's currently on.
    11-12-2014 01:44 PM
  3. cookiemarie1991's Avatar
    it is originally o2 i have tried a normal and 4g sim. how do i find out the apn?
    11-22-2014 07:05 AM

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