Cannot download from Google play?

[Battrip]

Any ideas anyone? Cannot download songs from play music or apps from play? Started happening yesterday on both my N4 and N7? Driving me bonkers!

Posted via the Android Central App

 

[B. Diddy]

Welcome to Android Central! Can you give us a few more details of what happens when you try to download a song or install an app? Any error messages?

 

[Battrip]

Google play the download just hangs and play music does similar. No problem navigating either app, just cannot download. Tried all the usual setting adjustments and cache/data clearing, but still no joy? Wife's S2 doing similar, so assuming it's servers? Cheers.

Posted via the Android Central App

 

[Battrip]

No error message!

Posted via the Android Central App

 

[B. Diddy]

Did you also try clearing cache/data from Download Manager? Also consider wiping the cache partition on both devices:

https://support.t-mobile.com/docs/DOC-5994
http://forums.androidcentral.com/go...e-nexus-7-2012-2013-cache-partition-wipe.html

 

[Battrip]

Hi. Yeah had cleared from DM. Haven't cleared partition. How would I do that on a non rooted device {N7}?

Posted via the Android Central App

 

[Battrip]

Apologies, should have read the link in more detail. Will try clearing partition. Thanks for the assist.

Posted via the Android Central App

 

[Battrip]

Nope. No joy wiping partition on both devices (N4 rooted/N7 un rooted). Can only think this is a Google issue as my wife's S2 has a similar issue? I'm in the UK (if that makes any difference?).

Posted via the Android Central App

 

[B. Diddy]

How about removing your Google account, then adding it back again?

Posted via Android Central App