Galaxy S3 - I backed up photos to Kies. When I right click on a photo and try to open it, a notification says "Preparing to show photo(s)" but then closes with nothing happening. When I try to save to pc nothing happens. When I try to drag and drop the photo again nothing happens. It's as if the photo which I can actually see in front of me in Kies does not actually exist. Any help would be much appreciated.