1. KJ ETH's Avatar
    Once tapped on the Google Play Store, it closes only after a few seconds.
    "Unfortunately, Google Play Store has stopped."
    I've tried the Clear Cache and Clear Data method, turned it off and back on, didn't worked.
    But if I Clear Cache, Clear Data, and Force close it, I can see apps featured on the home, but it still closes seconds later.
    Anything that can help?
    12-02-2014 06:31 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. You can try going to Settings>storage>click cache partition. It will confirm if that is what you want to do. Click ok/yes. See if that helps.

    Another thing to try is resetting app preferences. Settings>Apps>menu>reset app preferences. This sometimes helps with Play issues.
    12-02-2014 08:58 AM
  3. KJ ETH's Avatar
    Tried first method, Security Policy blocked me, tried second method and didn't work.
    12-02-2014 12:34 PM
  4. Rukbat's Avatar
    Connect to the play store with a web browser - Google Play. Anything you install from there will install to your phone. (Even a browser on another computer will work.)
    anon8380037 likes this.
    12-02-2014 04:32 PM
  5. KJ ETH's Avatar
    Tried. Don't work.
    12-02-2014 07:12 PM
  6. anon8380037's Avatar
    Have you recently changed device. When you clear cache in Storage, on my Samsungs anyway, It used to say not permitted by security or some such, but it will clear after a short while anyway. It doesn't say that anymore.
    "Usually Unfortunately Google ---- has stopped" tends to clear for me after a few days. I have been getting this with Google Search a lot lately, though I may have cured it with disabling the Search bar version. There has been a thread on AAQ here that Play Store has been giving an error code on Samsung S3's mostly.
    I would give it a few days, and are you sure you also tried to download via a pc web browser with your account.
    The current version is 5.0.38. I think people had success in the past by uninstalling updates, maybe rebooting, and installing the latest Play Store again.
    12-02-2014 08:11 PM
  7. KJ ETH's Avatar
    I rebooted it after mistakenly uninstalling the Play Store last week.. and I do have two phones, and a tablet also. I didn't use a PC Web Browser, I will go try now.
    Edit: Scratch that, I'll have to try at school cause I don't got time right now..
    but Thanks to all the helped in advanced.
    12-03-2014 04:55 AM
  8. KeepItReal's Avatar
    I also suggest to go into Settings, Application Manager, slide over to All. Scroll to Playstore, and select clear cache and data, then direct uninstall. Go back to your apps, run Playstore which should update again to the current version. If this does not work, then backup your stuff, and Factory Reset.

    Posted via the Android Central App
    12-03-2014 07:41 AM
  9. KJ ETH's Avatar
    Play Store won't uninstall, just Turn off and on.
    12-03-2014 08:19 PM
  10. James_Watson's Avatar
    Yes. It seems that Google does not supply an APK for play store. So, we can not install this store manually.
    12-03-2014 08:42 PM
  11. Rukbat's Avatar
    Yes. It seems that Google does not supply an APK for play store.
    It does - in the Gapps package, not as a single installable app.
    12-03-2014 10:21 PM
  12. KJ ETH's Avatar
    So what do I do? D:
    12-04-2014 11:38 AM
  13. anon8380037's Avatar
    So what do I do? D:
    No it won't uninstall. But you can uninstall all the updates in the Applications Manager, maybe reboot, and let Play Store advise you of updates then download them again. I think that's what the poster neant.
    12-04-2014 11:45 AM
  14. KJ ETH's Avatar
    That's the thing, mine does not have "Uninstall Updates", just Force Stop and Turn Off.
    Edit: If I factory reset, I can open the Play Store and stay in the store forever or whatever, but once I exit I can't go back in.
    12-04-2014 11:54 AM
  15. anon8380037's Avatar
    That's the thing, mine does not have "Uninstall Updates", just Force Stop and Turn Off.
    Edit: If I factory reset, I can open the Play Store and stay in the store forever or whatever, but once I exit I can't go back in.
    OK - This is for better minds than mine.
    (some carriers settings say "Turn Off" instead of "Disabled")

    Meanwhile:
    1. what device is it,
    2. was it bought in the Far East,
    3. did it work OK before,
    4. was there a recent update,
    5. did you root it,
    6. can you browse My Apps on your Google account with a pc web browser?

    Hang about for more help.

    From my SM-N9005 Note 3 on Tapatalk
    12-04-2014 12:20 PM
  16. anon8380037's Avatar
    I rebooted it after mistakenly uninstalling the Play Store last week.. and I do have two phones, and a tablet also. I didn't use a PC Web Browser, I will go try now.
    Edit: Scratch that, I'll have to try at school cause I don't got time right now..
    but Thanks to all the helped in advanced.
    Scratch some of those questions. What do you think happened when you thought you uninstalled it?

    From my SM-N9005 Note 3 on Tapatalk
    12-04-2014 12:23 PM
  17. KJ ETH's Avatar
    Samsung Galaxy S3/SAMSUNG-SGH-I747
    Nope.
    Yep, used to be my primary phone till I got the S4.
    Nope.
    I did before, when it became my backup phone.
    Yep.
    anon8380037 likes this.
    12-04-2014 12:24 PM
  18. KJ ETH's Avatar
    I was mistakenly trying to install a Cracked Version of Google Play Store, it will never happen again.
    the reason for me doing that cause I wanted some paid apps, for free of course.
    But I'll live without them.
    12-04-2014 12:32 PM
  19. Rukbat's Avatar
    You can crack a paid app, but you can't "crack" Play Store to install paid apps without paying for them, you have to "crack" Google's database to do that. Install some good antivirus and antimalware - that cracked app may be a virus or Trojan.
    12-04-2014 12:36 PM
  20. KJ ETH's Avatar
    Oh I've learned my lesson, plus I had to factory reset my phone because the store wouldn't work.
    I already know how to get cracked apps, or mod/hack them, depending on the app.
    12-04-2014 12:41 PM
  21. KJ ETH's Avatar
    So..do I just call Google for help?
    12-04-2014 08:01 PM
  22. Rukbat's Avatar
    If it were me I'd back up everything of importance that wasn't already backed up (which, in my case, would be anything I did since this morning because I back up every day), then flash a stock ROM. It's a lot faster than being #21 in the tech support queue.
    12-04-2014 08:32 PM
  23. KJ ETH's Avatar
    If it were me I'd back up everything of importance that wasn't already backed up (which, in my case, would be anything I did since this morning because I back up every day), then flash a stock ROM. It's a lot faster than being #21 in the tech support queue.
    I do not know what "flash" is. Or a stock ROM.
    12-04-2014 10:51 PM

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