1. mechadragon's Avatar
    Hello everyone. My sister got a Samsung Galaxy Tab 3 SM-T310 last Christmas and it worked all year. Yesterday she used Google chrome only to get this response:

    YOU ARE OFFLINE. WIFI AND MOBILE DATA ARE TURNED OFF.
    ERROR CODE: ERR_INTERNET_DISCONNECTED( this was accompanied by an 8-bit image of a dinosaur)

    I checked the wi-fi and it showed that it was saved and secured. this morning i checked the wi-fi and it said Authentication error occurred. I tried all the steps on the booklet and tried other troubleshooting tips from other people who had the same trouble as i did, but nothing worked. my computer and modem are fine, but now i am out of ideas. help please?
    12-10-2014 03:39 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can any app on the Tab 3 access the web using your home wi-fi network? How about other public wi-fi networks?

    Review this guide and see if the tips help: http://forums.androidcentral.com/amb...-problems.html
    12-10-2014 10:24 PM

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