I am connected to wifi but why can't I access the internet on my Nexus 5?

PaLy Duh

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Dec 12, 2014
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Connected to wifi but no internet on Nexus 5

It shows "connected" but I am unable to access any webpage.

I tried: Rebooting the router. Removing the sim card. Hard reboot on the phone. Guest network on the router. Updating the phone.

The phone is seen as a device on the router and I am able to connect my laptop without any problem.

Please help!
 

belodion

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Re: Connected to wifi but no internet on Nexus 5

Welcome to the forums.☺

Is this a new device? Can you connect normally via mobile data?

Posted via the Android Central App
 

IslaG

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Re: Connected to wifi but no internet on Nexus 5

I have the same problem. I started using my phone in mid Sept but there has always been an exclamation mark next to the wifi connection. It works fine with the mobile data switch on.
 

belodion

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Re: Connected to wifi but no internet on Nexus 5

I have the same problem. I started using my phone in mid Sept but there has always been an exclamation mark next to the wifi connection. It works fine with the mobile data switch on.

Welcome to the forums. :)

Do other devices connect to the internet okay on your home wifi?
Similarly, does your device connect to the internet using other wifi hotspots?
It may be worth contacting your ISP over the problem.
Also, this guide may help:
http://forums.androidcentral.com/showthread.php?t=326698