1. tasha_c's Avatar
    I was on whatsapp & this random floating smiling cloud icon appeared on my screen. I press on it, swipe it and nothing happens. It just floats on my screen and it's annoying the living daylights out of me because I have no idea what it is or where it came from.

    Anyone know what it is & how I can get rid of it?

    What is this random floating smiling cloud icon?!-screenshot_2014-12-16-12-37-01.jpg
    12-16-2014 06:22 PM
  2. SCinCA's Avatar
    I am also very annoyed at this silly icon, especially since it does nothing when you tap on it and you can't swipe it away. On my S5, it pops up only in Facebook, Facebook Messenger, and WhatsApp so far. It does not pop up in KakaoTalk, Google Hangouts, and all other non-chat apps. Maybe it's Facebook related? (I looked through all settings for the three affected apps- no luck.) Thanks in advance to anyone who can shed light on this.
    12-22-2014 07:59 PM
  3. Ajia Fritz's Avatar
    If you have Verizon it may be an application. You just need to uninstall it and it will go away. I just fixed a friends phone who had the same issue.
    12-23-2014 03:50 PM
  4. SCinCA's Avatar
    I have an AT&T phone, and now the smiling cloud is gone. I went through my app manager and couldn't find one that had corresponded to that icon. Would you happen to remember what it was called? I want to get rid of it if it pops up again. (Glad to read that it can be removed.)
    12-25-2014 10:54 PM
  5. srkmagnus's Avatar
    I have an AT&T phone, and now the smiling cloud is gone. I went through my app manager and couldn't find one that had corresponded to that icon. Would you happen to remember what it was called? I want to get rid of it if it pops up again. (Glad to read that it can be removed.)
    It looks like it's related to an app, possibly a messaging app, and should be able to be easily removed. Does AT&T have a special messaging app pre-installed on the device?
    12-25-2014 11:14 PM
  6. ilikebeer's Avatar
    It's from the HiFont app. Go to the app and turn off the Emoticon slider, I think.
    SCinCA likes this.
    01-01-2015 10:10 PM
  7. SCinCA's Avatar
    I do indeed have HiFont, and I went in and turned off the Emoticon slider. THANK YOU VERY MUCH! I think this got rid of it permanently! Very astute on your part.
    01-08-2015 04:44 PM

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