1. Fbh91's Avatar
    Hi guys, I'm new here and I hope someone can help me.

    So I have a Moto G with Android 4.4.4 and I'm having a weird issues in which my phone is showing me less storage space than I should have.

    If I go to the storage options inside the settings Menu it show:

    Total Storage: 12.92GB
    Available Storage: 2.45 GB

    Yet combining all the other categories I should only be using something like 3GB of storage. I should have around 10gb of free space and not only 2.45.

    What could the issues be? 12.92 isn't a whole lot of space to begin and it just sucks having less than half of that available
    12-23-2014 07:50 PM
  2. zuv's Avatar
    IDK where all of it is but the OS will take some space itself...there may be a bit more that I have no clue why it would be missing
    12-23-2014 08:15 PM
  3. Rukbat's Avatar
    The OS can take 4-5GB and if you look in Misc, you'll see all sorts of data being stored, using up space.
    12-24-2014 12:51 AM
  4. Fbh91's Avatar
    Hi.

    But isn't the OS already the reason behind my 16gb device only having 12gb of storage? Shouldn't those 12gb be actual storage?.

    What's really weird is that if I connect my device to my PC and selec every folder (including the hidden ones) it only shows that I'm using about 3gb of space when, according to the free space I have, I should be using like 8.

    What's also weird is that I downloaded a storage management App and it shows that I should have around 10gb of free storage:
    How to recover missing storage space (Moto G)?-kog3mph.jpg

    But if I open the "partition" option is shows 2,54gb Free
    How to recover missing storage space (Moto G)?-nfecond.jpg

    Any Idea what this could be
    12-29-2014 08:54 AM
  5. Golfdriver97's Avatar
    Welcome to the forums. Can you show screenshots of the storage stats from Settings>Storage?
    12-29-2014 09:06 AM
  6. Fbh91's Avatar
    Hi.

    Sure, here it is:
    How to recover missing storage space (Moto G)?-qj7dmng.jpg

    Sorry about it being in Spanish
    12-29-2014 09:12 AM
  7. Golfdriver97's Avatar
    Its not reporting right. Have you tried a reset?

    From an AOSP M8
    12-29-2014 11:05 AM
  8. Fbh91's Avatar
    Yes, but it didn't help
    12-29-2014 11:26 AM

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