1. Sergio Angel Tarqui Poma's Avatar
    I have bought this Moto G today, and was willing to update it to the last android update.

    Anyway, whenever I try the "update software" option, it says it's already updated, while it's currently running android 4.4.4 After some reading I found that I needed this app:

    https://play.google.com/store/apps/details?id=com.motorola.ccc.ota

    But when I try to update the app, it says that the device is incompatible. Then I read that if the device has been rooted, it won't update, so installed this app:

    https://play.google.com/store/apps/details?id=com.joeykrim.rootcheck

    And it said that my Moto G has not been rooted, and this is where I don't know what else to do.

    The mobile is an Moto G XT-1040, originally from Movistar Argentina, but I bought it here, in other country. Maybe that's the reason why I can't update it?

    Any help will be appreciatted, thank you very much for reading.
    12-23-2014 11:14 PM

Similar Threads

  1. Replies: 1
    Last Post: 12-24-2014, 12:23 AM
  2. Easy root for Samsung Galaxy Light?
    By William Cousert in forum Ask a Question
    Replies: 1
    Last Post: 12-23-2014, 11:44 PM
  3. Replies: 1
    Last Post: 12-23-2014, 11:42 PM
  4. Phone not using Bluetooth headset's mic...
    By mfreeland in forum HTC One M8
    Replies: 1
    Last Post: 12-23-2014, 11:26 PM
  5. Replies: 0
    Last Post: 12-23-2014, 10:46 PM
LINK TO POST COPIED TO CLIPBOARD