Why does my Note 4 freezing up since the software update?

[Kristin Bond]

my note 4 did a software update and it's freezing up anyone else have this problem

When ur typing it will just freeze and go black was fine till the software

 

[belodion]

Welcome to the forums.

There are often troubles after a system update. Try Wiping the Cache Partition.

If that doesn't do it, and your personal data is backed up (and if it isn't, it will be lost), try a Factory Reset.

This may help with the Cache Partition wipe:
https://support.t-mobile.com/docs/DOC-14686

...And this with the Factory, or Hard, Reset:
http://www.android.gs/hard-reset-samsung-galaxy-note-4/

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