1. Platino Psicon's Avatar
    Lately, Google Chrome has been giving me a lot of issues. At very frequent intervals, Google Chrome will go completely black and kick me back the the home screen. I've tried clearing the app's cache, deleting all of the app's data, restarting my phone, forcing the app to close, logging in/out of my Google account, using Wi-Fi/4G and turning on/off AdBlocker. Nothing seems to work.

    I first started seeing this problem on image-heavy pages like the TIGSource Image Crawler, but now it will happen on everything from Google Images to Reddit. My phone is updated to Android 4.2.2 and I have 650mb / 775mb RAM left, so I'm at a loss of what to do.
    12-27-2014 10:46 PM
  2. Golfdriver97's Avatar
    Welcome to the forums. Have you tried uninstalling and reinstalling it?
    12-27-2014 11:18 PM
  3. Platino Psicon's Avatar
    Welcome to the forums. Have you tried uninstalling and reinstalling it?
    My phone won't let me completely uninstall Google Chrome, but it let me uninstall all of the updates and reset it to it's factory defaults. After I reset the app I loaded a .GIF from the front page of reddit and was booted from Chrome after a black screen. It's just as bad as before.
    12-27-2014 11:32 PM
  4. Golfdriver97's Avatar
    Did this start recently? After a system update perhaps? Have you tried a reset?
    12-27-2014 11:35 PM
  5. Platino Psicon's Avatar
    Did this start recently? After a system update perhaps? Have you tried a reset?
    This started happening fairly recent-ish. About a week or two ago but now it's just unbearable. I've reset the phone many times but I have yet to attempt a full factory reset...I'm afraid I'll loose all of the progress in my game apps if I attempt that. But this phone IS a full year old, so a factory reset might be in order.

    Is there any way to backup the data for specific apps before I do a factory reset? And please don't say I have to root this phone...I've had rotten luck with rooting devices in the past.
    12-28-2014 12:02 AM
  6. Golfdriver97's Avatar
    This started happening fairly recent-ish. About a week or two ago but now it's just unbearable. I've reset the phone many times but I have yet to attempt a full factory reset...I'm afraid I'll loose all of the progress in my game apps if I attempt that. But this phone IS a full year old, so a factory reset might be in order.

    Is there any way to backup the data for specific apps before I do a factory reset? And please don't say I have to root this phone...I've had rotten luck with rooting devices in the past.
    There are a couple apps in Play that back up your data.
    Helium works for non rooted users: https://play.google.com/store/apps/d...ikdutta.backup
    Otherwise several other apps are available for rooted users. I have heard superbackup works well: https://play.google.com/store/apps/d...up.smscontacts
    12-28-2014 08:36 AM
  7. Platino Psicon's Avatar
    There are a couple apps in Play that back up your data.
    I tried using the free version of Helium, but it wouldn't let me sync to my desktop without paying a fee. So then I attempted using Holo Backup but that was rather hacky and required too much technical knowledge...Then I tried to use the HTC Sync Manager that comes with the phone, but that would only let me backup pictures and documents. Would you have any more suggestions for apps to back up app data?
    12-28-2014 12:30 PM
  8. Golfdriver97's Avatar
    I tried using the free version of Helium, but it wouldn't let me sync to my desktop without paying a fee. So then I attempted using Holo Backup but that was rather hacky and required too much technical knowledge...Then I tried to use the HTC Sync Manager that comes with the phone, but that would only let me backup pictures and documents. Would you have any more suggestions for apps to back up app data?
    If you are rooted, you can use Titanium Backup. The last I knew, there was an issue with batch backups, so back up each app one by one.
    12-28-2014 04:46 PM

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