I called AT&T customer service to get authorization for a late return which they granted me. I went to the store and the manager was very rude and said she didn't have to accept the return.
I called customer service back after the manager turned me down and they said she should have accepted the device they advised me to try a different AT&T store but I don't want to run into the same issue.
Is there such thing as customer retentions so that I can guarantee they will accept the late return at the next store?
I called customer service back after the manager turned me down and they said she should have accepted the device they advised me to try a different AT&T store but I don't want to run into the same issue.
Is there such thing as customer retentions so that I can guarantee they will accept the late return at the next store?