1. jeronimo22's Avatar
    I recently bought a D2 712 Internet tab I tried to launch the Facebook app and received the error the version of android is no longer supported. Please upgrade your device and try again. I'm not sure howto upgrade which I assume means update. Can anyone help?
    01-12-2015 11:52 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! What version of Android is the tablet running? Go to Settings>About Tablet>Android Version to find out.

    I doubt there are any official system updates available, since your tablet is very much a budget off-brand device. But you can check by going to Settings>About Tablet>System Updates.

    Does the tablet come with Google Play Store installed? If so, open it, and search for Facebook. Is there an Update button there?
    01-12-2015 11:58 AM
  3. jeronimo22's Avatar
    No Google play loaded it is 4.1.1
    01-12-2015 03:00 PM
  4. Rukbat's Avatar
    If there's no Google Play (or Play Store), there's just about no chance of ever getting an upgrade file for that device.
    01-12-2015 10:18 PM
  5. B. Diddy's Avatar
    No Google Play means the tablet isn't certified for Google Play Store. So not only will it not get much support from the manufacturer, it will also get essentially zero support from Google. Sorry!
    01-12-2015 11:14 PM

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