1. AC Question's Avatar
    Hi my name is Terri I have an apex 7" internet Android Tablet the model number is EMD00R EM63. I had it in my bedroom on my night stand on the charger while I was gone when I got home I went and got it out of my bedroom so that I could play my games I found that the case on it was open so I snapped it back together. When I turned on the Tablet it put me into redoing a whole new account. It allowed me to do the account the only it will not allow me to download any apps and when you shut the Tablet off it makes you do a whole new account or you have to sign in to your account. What can I do
    01-15-2015 09:09 PM
  2. dpham00's Avatar
    Have you tried to do a factory data reset?

    Sent from my Verizon Samsung Galaxy Note 4
    01-15-2015 09:13 PM

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