Why are my videos freezing in the Play Store on my LG G3?

[AC Question]

Lg g3 problem with videos on play store

In play store , if you run a video in any app just to play a video is starting to play and in the first second the video stuck and not working , just freezing the video
i unistall the play store and install again but the problem not fix

 

[B. Diddy]

Re: Lg g3 problem with videos on play store

Welcome to Android Central! Are you talking about the demo videos on the app page in Play Store--the ones that show you what the app looks like? Do other streaming videos do the same thing, like in YouTube?

 

[Augoustinos Sarrou]

Re: Lg g3 problem with videos on play store

yes its the demos videos , youtube is fine pls advice

 

[B. Diddy]

Re: Lg g3 problem with videos on play store

Go to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data. Now try again.

Sometimes there can be some server issues on Google's end. You might want to wait a day or so and try again.

 

[Augoustinos Sarrou]

Re: Lg g3 problem with videos on play store

ok i have do that you say and the problem not fixed , still the same
lets wait mores days and we talk again thank you

 

[Thierry Henry]

Re: Lg g3 problem with videos on play store

I have the same issue and one temporary fix is you can tap on the screen once the video starts so the bars retreat and the video will not pause .