Why am I not able to see emoji's that are sent to me via text on my Samsung Galaxy S5?

A

AC Question

Samsung Galaxy S5 Emoji problem

In my new Galaxy S5 I can send Emoji's but when someone else sends me some I cannot see them. The only thing I see are "?????"

Any advies what I have to do?
 

belodion

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Jun 10, 2014
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I'm not familiar with that device, but if you can, try Messaging, 3-dot menu, Settings, Text Message, Character Encoding.
Please say if that does, or does not, fix it because I'd like to know whether that is the answer. :)

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