1. AC Question's Avatar
    video won't play. message file not found or cannot play video
    01-18-2015 03:02 PM
  2. srkmagnus's Avatar
    video won't play. message file not found or cannot play video
    Download a third party media player from the Play Store. It's likely a file format issue, which tends to be the case if you are using the stock media player. Let us know if that works.
    01-18-2015 04:44 PM
  3. Rukbat's Avatar
    "message file not found" in a text means that the video wasn't sent. (If it's larger than about 1MB, it won't be. The link to it will still be sent in the text, but when the message app tries to download it, there's no file at that link. It's like a "404 - page not found" error on a website.) If you get that from trying to play a file that's on your phone, something is corrupt.
    01-18-2015 06:13 PM

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