1. AC Question's Avatar
    My battery sometimes won't charge. I put my phone on the charger for hours while I'm sleeping and when I get up it is still at the same percentage. I have gotten new chargers, used different outlets, and have turned it off to charge as well as took the battery out to see if there was anything visible that needed to be done and got nothing. Is there something else I should do, or just look into buying a new battery?
    01-19-2015 03:05 AM
  2. Disturbed_Angel's Avatar
    How old is the phone and the battery, and how many full charge cycles would you guess the battery has had? It could be, based on the current information, either the battery or the plug for your phone. You could test the plug by seeing if you are able to access the information on the phone plugging it into a computer using the USB cable. Another possible thing to look into may be a software issue. Check the battery usage and see if the graph is increasing when it is plugged in, and if anything seems to be using more power if it should.
    01-19-2015 03:31 AM

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