1. AC Question's Avatar
    I tested 2 PCs (one brand new laptop and one older stationary, both Win 7) and 3 cables including the one that came with the phone. I'm logged in as admin and I right clicked the install file and ran as admin. I get no icon in windows explorer or in the activity field neither with nor without MDM, and it doesn't help if the phone is unlocked, if it's in PTP (Camera) mode or if I enable USB debugging on the phone. I will of course not install Mobogenie sounds like spam. I could use wifi or bluetooth instead but that would be giving up and wont work with all my PCs. Tried all 4 USb connectors on my laptop

    MotoHelperAgent.exe and MotoHelperService.exe are actibe in the Task Manager. In the Unit Manager I don't see the phone either afaikt. I tried the advice in 3 forum threads.
    01-19-2015 03:29 AM

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