How can I disabled by administrator encryption policy or credential storage?

[AC Question]

how to help with disabled by aministrator encryption policy or credential storage

I am not able to open other option of screen lock

 

[B. Diddy]

Re: how to help with disabled by aministrator encryption policy or credential storage

Welcome to Android Central! Which phone? If the phone is encrypted, then you're limited to PIN and password (unless you have a Nexus 6). If the phone isn't encrypted, then go to Settings>Security, and tap Clear Credentials.

 

[Mariana de Andrade]

Thanks a bunch, it helped me out