1. AC Question's Avatar
    My phone was working completely fine 3 hours ago, now I turn it on and it shows up with the "Samsung Galaxy S4" thing then goes black. To turn it on again, I need to remove my battery and put it back in and then it repeats. I've already tried another battery and it's still not working. I've tried entering Safe Mode and that won't work either. Any solutions or do I need to call my carrier?
    01-24-2015 11:43 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try booting into Recovery and wiping the cache partition: http://support.t-mobile.com/docs/DOC-5744
    01-26-2015 02:20 AM
  3. entcamaoe's Avatar
    If you’re noticing that your Galaxy S4 locks up often, the battery is draining faster than normal, or the phone takes too long to startup then booting to Safe Mode is perfect because it lets you uninstall aberrant apps and gets your phone back on track.
    01-26-2015 02:56 AM
  4. Temirbek Kok's Avatar
    Then how did you fix it?
    Mine problem same as you
    05-15-2015 09:40 AM

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