1. AC Question's Avatar
    I have galaxy note 1.
    I wanted to wipe my phone, to be able to sell it. I made a factory reset. Then checked the phone if it's clean and it had all my S-Note files still in it. So I read some articles and they suggested to encrypt all and then reset, so i tried that.
    Now "My files" section is empty and if i look at "Storage" it only shows device memory 1.97gb(it's correct) and USB storage isn't shown(not oky).

    How to get Note's USB storage to show up again?
    01-26-2015 07:30 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! It sounds like the initial factory reset wasn't done correctly, because there's no way your S-Notes would still be there. Did you do the reset from the Settings>Backup & Reset menu, or from the Recovery Menu (which you can only get to by pressing a certain combination of buttons while rebooting)?

    Try doing another factory data reset, this time using the hardware buttons: Samsung Galaxy Note: Soft and Hard Reset (AT&T Version)
    01-26-2015 05:43 PM

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