1. AC Question's Avatar
    Samsung Tab S: my son managed to lock the screen after incorrectly scanning his finger prints. He has forgotten his alternate password. I have logged onto Samsung.account .com and Android Device Manager to unlock device, but neither are finding the device. Please Help.
    01-26-2015 11:16 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Some devices will prompt you for your Google account if you fail too many times--does that happen with the Tab S? If not, then you may have to bite the bullet and do a hardware factory reset: Samsung Galaxy Tab S 8.4 - Master rest via hardware and software
    01-27-2015 01:03 AM

Similar Threads

  1. Replies: 10
    Last Post: 01-29-2015, 09:38 AM
  2. Why aren't incoming text message appearing on the phone?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-27-2015, 01:10 AM
  3. How to recover lost pic and music on droid dna?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-26-2015, 10:03 PM
  4. Why don't I have sound on my laptop Samsung r519?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-26-2015, 09:59 PM
  5. Replies: 0
    Last Post: 01-26-2015, 07:34 PM
LINK TO POST COPIED TO CLIPBOARD