Why won't my Galaxy Note play sound or videos?

bex beattie

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Jan 28, 2015
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what can i do to fix it ????!!!!

okay so i own a galaxy note GT-N7000 recently it wont play sound or videos or take phone calls it just vibrates and restarts itself ive tried resetting it factory but i wont work now it wont charge
 

UJ95x

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Aug 26, 2013
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Re: what can i do to fix it ????!!!!

Welcome to AC :)
Sounds like a hardware issue since the factory reset didn't help. Is it still under warranty so you can get it replaced?

Sent from my Galaxy S4 running Lollipop 5.0.2