1. AC Question's Avatar
    Long story short, lemon phone that had a hardware/software malfunction that is more or less useless now, have the replacement and it's working fine, but I have 3 days to send the old one back for my warranty otherwise I pay a lot for the cleaner. Samsung refused to do any recovery and if I can't do it there is about 3 months of photos lost, not the end of the world but some are sentimental and I'd like to have transferred. Recovery mode will not start, no lights, no vibration, no nothing, but I can get it to show on Windows Device manager as Samsung USB Mobile Device but I'm getting code 10 error - device cannot start, obviously if it would start I could pull the info, but is there a possible work around?
    01-27-2015 07:31 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! You're probably out of luck. In order for the computer to see the info, you'd have to be able to power the phone on and get past the boot screen and lockscreen. There might be technical forensic specialists who could recover this kind of data, but it would probably cost a few hundred dollars, maybe more.

    You know this already, but it's still worth emphasizing: in the future, make sure you back those photos up on a regular basis!
    01-27-2015 09:39 PM
  3. RStephenson08's Avatar
    Created an account thanks! I had quite a bit backed up, unfortunately I had filled up my sd card and the new larger one is still en route, I had the cloud set up and google sync set up for most, but the whole edited album and screenshots album, plus a small portion of the camera album didn't sync, suspected time of the latest system update... I blame the software mostly, they deny ever having a problem like this, but I'm hoping for some crazy work around someone has had luck with! Without voiding my warranty of course....
    01-27-2015 09:58 PM
  4. Golfdriver97's Avatar
    If you have home internet, you can set up a Google backup whenever you connect to it.

    From an AOSP M8
    01-29-2015 07:26 PM

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