1. AC Question's Avatar
    Sir/mam,
    I have an android phone model number - gionee p2. now days i am facing problem to log in playstore. when i log in a massage fetch like- couldnot sign in , there was a problem in communication with server . try again leter... plz do needful
    01-29-2015 11:41 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. If that doesn't work, go to Settings>Accounts, remove your Google account, then add it back again.
    PRASHANTSINGH8127 likes this.
    01-29-2015 12:35 PM
  3. PRASHANTSINGH8127's Avatar
    Thanks for reply...
    I do same as you suggest , but problem remain same. Please help me .

    Thanks ,
    Prashant
    01-29-2015 09:44 PM
  4. B. Diddy's Avatar
    Does this happen on both wi-fi and mobile data? If you've only tried one, then try the other.

    Where are located? Sometimes the servers have issues, so you should wait a bit, and try again later.

    Did your phone come with Play Store preinstalled, or did you have to install it yourself?
    01-29-2015 09:51 PM
  5. PRASHANTSINGH8127's Avatar
    My current location is Azamgarh, Uttar Pradesh (India).
    Yes, my phone come with Play Store preinstalled
    01-29-2015 10:42 PM
  6. B. Diddy's Avatar
    Try going to this support page and click on Contact Us at the upper right: https://support.google.com/googleplay/?hl=en
    01-29-2015 11:58 PM

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