A
AC Question
potential malware issue - need help & advice
I have a new Kocaso NovaOne running android 4.42. I really really love it. This morning on booting up the device, I noticed that I had two browser apps I had not installed: Baidu Browser & KK Browser. I went thru the settings: apps: uninstall & I think Baidu is gone, but KK Browser simply will not go away. I installed a virus scanner app which pointed to "Device Management" (which doesn't list on my apps list at all) as malware, but when I attempt any sort of uninstall, I get the message "uninstall unsuccessful." I have tried various antivirus apps, including Lookout & 360 & I can't get rid of either the KK Browser or Device Management. Some apps point to DM as a threat, others do not. I'm not sure what to do, or if this is a genuine problem. Most of the apps I have installed after getting the device are old favorites from previous android tablets & they've never given me any trouble. Any advice is very much appreciated from this relative newbie.
One last thing -- I should perhaps mention that I can "uninstall" KKBrowser only to have it return when I reboot.
Thanks in advance for any help / advice.
I have a new Kocaso NovaOne running android 4.42. I really really love it. This morning on booting up the device, I noticed that I had two browser apps I had not installed: Baidu Browser & KK Browser. I went thru the settings: apps: uninstall & I think Baidu is gone, but KK Browser simply will not go away. I installed a virus scanner app which pointed to "Device Management" (which doesn't list on my apps list at all) as malware, but when I attempt any sort of uninstall, I get the message "uninstall unsuccessful." I have tried various antivirus apps, including Lookout & 360 & I can't get rid of either the KK Browser or Device Management. Some apps point to DM as a threat, others do not. I'm not sure what to do, or if this is a genuine problem. Most of the apps I have installed after getting the device are old favorites from previous android tablets & they've never given me any trouble. Any advice is very much appreciated from this relative newbie.
One last thing -- I should perhaps mention that I can "uninstall" KKBrowser only to have it return when I reboot.
Thanks in advance for any help / advice.