1. AC Question's Avatar
    The last Sunday, while I was playing Alien Hive, occurred an error in my Google play games, and it stopped and closed. I didn't give much though about it.

    But yesterday when I was trying to play the earn some achievements, I found out that my Google Play Games wasn'the working. When I try to play that app, it loads without end, or it says that there is no Internet connection (but here I am, writing this post).

    I tried to Uninstall the updates and restarting my phone. But nothing of that worked. I don'the know what else can I do. I would be very thankful to the person who can help me in this predicament.

    For more information on my phone, it is the Samsung Galaxy S5 mini, model SM-G800H with 2 SIM Cards, with the Android version 4.4.2
    02-03-2015 08:54 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. I would try clearing the cache for Games. See if that helps.
    02-03-2015 08:57 AM
  3. Horyuntar's Avatar
    Thanks for the welcome.

    Well, I tried erasing my cache, but to no avail. It is not working. To better explain my problem, the app can be executed, I can enter to it, but when I try to see my profile, my friends or games, the app tells me that I don'T have an Internet connection
    02-03-2015 12:13 PM
  4. Golfdriver97's Avatar
    Try this: settings>apps>menu>reset app preferences. This sometimes helps with Play issues.

    From an AOSP M8
    Horyuntar likes this.
    02-03-2015 01:01 PM
  5. Horyuntar's Avatar
    Jojo Jojo, thank you very much for your help. Your advice worked in a fantastic way. I would like to have an alternative which could let me reset just the Google play games service (maybe there is one, but I don't know it).

    Either way, thank you so much for your advice ^^.
    02-03-2015 05:55 PM
  6. Golfdriver97's Avatar
    I am not sure about the Games reset. Sorry.

    Glad it worked. See you around the forums.
    02-03-2015 06:04 PM

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