Can I get some help(can't factery reset and the tooth pick reset don't work on my MX Andriod tv box)?

[AC Question]

Help plz can't factery reset and the tooth pick reset don't work on my mx andriod tv box

All I get is manage app can't download Netflix or anything plz help

 

[B. Diddy]

Re: Help plz can't factery reset and the tooth pick reset don't work on my mx andriod tv box

Welcome to Android Central! Does the box come with Google Play preinstalled? If not, then it's not certified for Google Play, which means it's going to be fairly limited in terms of what you can install. Did the box come with any kind of app store installed? It's often some obscure Chinese app store, or one of the lesser ones like GetJar or SlideMe.