1. AC Question's Avatar
    Hi, I have a LG G3 and I noticed that the white bulb does not turn on, and when I take a picture on the dark, first turn on the yellow light but the pictures are dark!
    Someone can help me please!
    02-04-2015 04:26 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Sorry for the basic question, but the camera's flash is set to Automatic or On, right?

    Does your phone have a flashlight app? Try turning that on--if it doesn't work, the LED flash might be faulty.
    Esteban Valenzuela likes this.
    02-04-2015 07:31 PM
  3. Esteban Valenzuela's Avatar
    Yes, I tried with different flashlights apps, but only turn on one of the leds.

    Before the last software up date, it was working, now I have android 5.0 and it doesn't work; I don't know if may be a problem with the last actualization.

    If it's faulty, can I replace it?
    02-04-2015 08:13 PM
  4. Esteban Valenzuela's Avatar
    Yes, I tried with different flashlights apps, but only turn on one of the leds.

    Before the last software up date, it was working, now I have android 5.0 and it doesn't work; I don't know if may be a problem with the last actualization.

    If it's faulty, can I replace it?
    02-04-2015 08:19 PM
  5. B. Diddy's Avatar
    Hmm--the way you describe it, it sure sounds like it's related to Lollipop somehow. See what happens if you boot into Safe Mode: https://support.t-mobile.com/docs/DOC-11934
    02-04-2015 09:31 PM
  6. Esteban Valenzuela's Avatar
    It didn't work either.
    So I think it was a coincidence. There is anyway, a way to fix the bad bulb?
    02-05-2015 04:28 PM
  7. B. Diddy's Avatar
    If there's an easy way to do it by yourself, you'll probably find a video of it on YouTube. Otherwise, bring it to a repair shop or contact LG if it's still under warranty.
    Esteban Valenzuela likes this.
    02-05-2015 09:10 PM

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