1. AC Question's Avatar
    i busy a new phone and its soft keys were already off.
    02-07-2015 02:47 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do the buttons simply don't work at all, or is it that the backlight for the buttons doesn't come on but they still function?
    02-07-2015 10:09 PM
  3. BR phone's Avatar
    Hello, Me too have the same problem, I already bought the mobile yesterday. The backlight for the button is not working but it is function.
    So I ask if this is standard for this model Grand prime or i have a problem?
    03-29-2015 02:06 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! Check to see if any Power Saver settings are turned on.
    04-16-2015 10:46 PM
  5. kelan's Avatar
    Good day. I bought my mom a Samsung Grand Prime for Christmas. I noticed however, that although the touch keys were fully functional, the back lights do not illuminate. Power saving is deactivated and the isn't an option in display settings to power them on. This version of android is v 5.11 . Please help.
    12-31-2015 07:26 AM

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