Why isn't my Moto G2 detectable by 64 bit Windows 8.1 laptop?

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why moto g2 is not detectable by 64 bit windows 8.1 laptop?

hello,
I am using MOTO G2 with lollipop update. while connecting it with laptop (64 bit Windows 8.1) via USB cable, it connects and disconnects frequently. it is working fine on windows 7 on another 32 bit laptop. I have tried several troubleshooting.. and it connects and disconnects too frequently to give an error message on device manager in control panel. i have installed the motorola driver from its support center.... please help me….
 

B. Diddy

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Re: why moto g2 is not detectable by 64 bit windows 8.1 laptop?

Welcome to Android Central! Have you tried all of the USB ports on the laptop?
 

ritz99

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Re: why moto g2 is not detectable by 64 bit windows 8.1 laptop?

i have tried all the usb ports... the main problem is - it is connecting and disconnecting continuously very fast so no time for error showing by laptop or mobile... but it is working quite good with windows 7 on another laptop
 

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