1. joshthehitman's Avatar
    Hello and good morning. I recently began the process to backup my phone storage on my pc, and after enabling developer mode and then subsequently enabling usb debugging, I connect my phone to the pc without seeing any options for mft transfer or anything. It simply will not be recognized. Have the latest SDK and HTC sync software installed, but neither of them detect the device. I tried restarting, disabling and re enabling usb debugging etc, all to no avail.

    Then read that sometimes it helps to restart the phone by holding down the power button for 10 seconds. This is to simulate a battery pull since you can't actually do that with the one X+.

    This was strange; When I did that, the three 'buttons' would flash and the text would show "device will restart if you hold down the power button for 3, 2, 1 seconds.." but just stops there and won't restart, with the dialogue still displayed and the lights flashing. I let go of the power button and the dialogue goes away but the device won't restart unless I do it through normal means, still not fixing the issue.

    Can anyone point me in the right direction?
    02-08-2015 10:44 AM
  2. Rukbat's Avatar
    Have you installed the HTC Drivers on your computer?
    joshthehitman likes this.
    02-08-2015 06:08 PM
  3. joshthehitman's Avatar
    I have. I've done it manually and tried installing the sync manager. Neither get the device to show up. It doesn't list in the pc's device manager either
    02-08-2015 06:55 PM

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