1. AC Question's Avatar
    I have two cords. Both the computer and phone are relatively new.
    It says the phone will not connect even when I click on the MTP button and my phone says its charging to the IMAC.
    The phone says I am connected as as a media device however my mac does not register it when I click on my finder.
    I have been trying to connect the phone to the android file transfer program but that is not working either.
    What do I do? I'd really like to backup my files to my computer so I can delete them off of my phone. I need more space.

    Please Help
    Amanda
    02-11-2015 02:39 PM
  2. Kuledawg's Avatar
    Download Kies and it will install a driver to detect your phone. It's a Samsung program, so you won't get any viruses.
    02-11-2015 04:18 PM

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