How to retrieve files from Samsung Galaxy S4 stuck at samsung logo after dropping it?

A

AC Question

I dropped my Galaxy S4 GT-19500 and after i picked it up it was still open but when i tried to phone a friend it just turned off and kept turning on and off, it reaches the Samsung logo then immediately turn off and when i plug it to the pc or the charger it shows the big battery bar but empty with the circle and also flashing on and off like the Samsung logo, the problem is when i try to turn it off it doesn't turn off and when i take the battery and put it again it just go on alone, so i can't enter safe mode or recovery mode and can't connect it to the PC and Dr. Fone, i think it doesn't charge when i leave it too.

So what i need is to get the photos from my phone, i don't care what to do I will do it! Please help me I really need those photos i don't care about the phone XD.

If it's not possible to get the photos with the known ways, Is it possible to take the default SD card of the phone and take the photos from it ?

Thanks
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,536
4,673
113
Visit site
Welcome to Android Central! Have you tried a new or different battery?

What do you mean by the default SD? If the photos were saved to the Internal Storage, then you can't remove that and put it into a computer. If they were saved to the phone's microSD card, then yes, you can remove that and insert it into your computer's SD reader.
 

Gasser91

New member
Feb 16, 2015
1
0
0
Visit site
I meant the internal storage and i know it's not like the microSD but what I meant is if there like shops that has the tools to get what i need from the internal storage , and is there any other repairs suggestions ? :D about the battery i will reply to you tonight. Thanks
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,536
4,673
113
Visit site
I think there are places that can recover data from dead phones, but it may end up costing a lot. Maybe hundreds of dollars. What you're talking about is something like a forensic data specialist, not a run of the mill phone repair shop.

Posted via Android Central App.
Please excuse any typos or autocorrect derps.